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Privacy Statement

Oy Transmeri Ab privacy statement

Oy Transmeri Ab is committed to protecting your privacy. This privacy statement applies to the processing of personal data of our customers, potential customers, partners, and website users. In this privacy statement, we explain in more detail:

  • Who is the data controller and what are its contact details
  • What types of personal data we process and where the data is collected from
  • For what purposes we use personal data and what is the legal basis for processing
  • How long we retain the data
  • How cookies are used on the website
  • What rights you have
  • Where the data is transferred and disclosed
  • How the data is protected
  • How we can make changes to the privacy statement

We ask you to familiarize yourself with the content of this privacy statement. Please also note that our website may contain links to third-party services. If you click on these links and move to a third-party service, we encourage you to review the principles regarding the processing of personal data on that page.

1. Who is the data controller?

Oy Transmeri Ab

Business ID: 2565893-3
Address: Linnoitustie 2 a, 02600
Phone: (09) 47650 200
Contact person: Taru Karlsson, taru.karlsson@transmeri.fi

2. What types of data do we process and where is the data collected from?

We typically process the following data:

  • Contact details of corporate customers’ representatives, such as name, contact information, title, and communications, as well as information about the organization represented by the contact person, such as name, business ID, contact information, and billing information, order and billing information, direct marketing consents and prohibitions
  • Contact details of potential customers’ representatives, such as name, contact information, title, and information about the organization represented by the contact person, such as name, business ID, contact information
  • Contact details of partners’ representatives, such as name, contact information, title, and communications, as well as information about the organization represented by the contact person, such as name, business ID, contact information, and billing information
  • Information about website visitors, such as name and contact information provided via contact forms or chat, automatically collected log data, and information collected via cookies describing the user’s device and website usage as described in section 5. You can also visit our website without providing information that can personally identify you.

We obtain the information of our customers and partners from the data subject themselves or their represented organization. Information about the customer’s creditworthiness at the time of the order is obtained from Klarna Oy. We collect information about potential customers from public sources, such as the trade register, company websites, or professional profiles like LinkedIn, or through contacts made via the website.

3. For what purposes do we use personal data and what is the legal basis for processing?

We process data for the following purposes:

  • Service delivery and product supply: We process the information you provide to fulfill the contract we have made with you or your represented organization. We cannot contact you regarding contract-related matters, manage your digital customer account, deliver newsletters, invoice our products or services, or monitor or collect payments without processing personal data. This processing is based on the contractual relationship (if you are a party to the contract) or a legitimate interest based on the contract made with your represented organization.
  • Responding to contacts: We process the information you provide to respond to your contact, which you have made, for example, through our website. This processing is based on our legitimate interest.
  • Marketing: We process and may disclose your information for marketing purposes based on our legitimate interest. Marketing, such as targeted advertising using cookies and electronic direct marketing to consumer customers, may also be based on your consent.
  • Market, opinion, and other research: We process and may disclose your information for market, opinion, and other research based on our legitimate interest.
  • Business development: We process your information to develop our business and services. This processing is based on our legitimate interest.
  • Ensuring data security and investigating misuse: We process data to ensure data security. We also occasionally need to use data to prevent and investigate misuse. For example, we can monitor and investigate the actions of the information system user, and the legality of data use based on automatically collected log data in accordance with our legitimate interest.
  • Protecting our rights: We may need to process personal data to present or defend a legal claim or to resolve disputes amicably. This processing is based on our legitimate interest.
  • Fulfilling legal obligations: We may be required to retain some of your personal data to comply with accounting or other mandatory legislation, such as product liability law. In this case, the processing is based on compliance with a legal obligation.

To the extent that processing is based on legitimate interest, we consider that the processing benefits both you and us. The processing of personal data enables you to receive relevant information about our contract or services. Considering the nature and purpose of the data, we believe that the processing is not contrary to your fundamental rights or freedoms. You can object to marketing at any time. You can object to other processing based on legitimate interest on grounds relating to your personal situation as described in section 6.

We do not make automated decisions that have legal effects or otherwise significantly affect you.

4. How long do we retain the data?

We retain your personal data for as long as necessary to fulfill the purposes described above. We retain your personal data for up to approximately seven years to comply with our accounting obligations. Before this, we strive to minimize the data being processed. You can also influence the retention periods of the data, for example, by requesting the restriction of processing or the deletion of your personal data as described in section 6.

Please note that we may retain data if it is necessary to prepare, present, or defend a legal claim.

5. How are cookies used on the website?

We may collect information about the user’s device using cookies and other similar technologies. A cookie is a small text file that the browser stores on the user’s device. Cookies contain a unique, anonymous identifier that allows us to recognize and count the browsers visiting our website.

Cookies do not move independently on the internet; they are set on the user’s device only with the website called by the user. Only the server that sent the cookie can later read and use the cookie. Cookies or other technologies do not harm the user’s device or files, and cookies cannot be used to run programs or spread malware.

We collect technical information about your device and information about the use of our websites through cookies. This information includes, for example:

  • Device-related information, such as device type, browser version, screen size, operating system, IP address;
  • Unique cookie or mobile identifier; and
  • Information about the use of online services, such as information about page loads, the time and duration spent on online services, navigation within online services, or viewed content, such as articles or online store products.

We may use session cookies that expire when the user closes the web browser, as well as persistent cookies that remain on the user’s device for a certain period or until the user deletes them. The validity period of persistent cookies typically ranges from a few months to a few years.

So-called first-party cookies are set by the website visible in the address bar. In addition, our website uses so-called third-party cookies, such as those set by advertising technology providers and social media services.

We classify cookies according to their purpose as follows:

  • Essential cookies: These cookies are necessary for the use of our services and their functions, such as logging in or implementing chat and shopping cart functionality. These cookies are always in use.
  • Analytics cookies: These cookies provide us with information about how our websites are used. We use, among other things, the web analytics service Google Analytics provided by Google Inc. to analyze the use of our websites and to develop our websites to better serve users. The information stored in the cookies used by Google’s tools is sent to and stored on Google’s servers around the world. As a result, this information may be processed on servers located outside the user’s country of residence. Based on the information received, Google evaluates the user’s way of browsing the content of the pages and compiles summary reports on the use of the website. In addition, Google prepares reports on the services offered in connection with the websites and produces statistics on internet usage. Google may also transfer information to third parties if required by law or in cases where a third party processes the information on Google’s behalf.
  • Advertising cookies: These cookies are used to target advertising elsewhere on the Internet. Advertising cookies are primarily third-party cookies. Some of these third parties process data as independent data controllers, and you can find more information about the processing of personal data in their privacy policies. Advertising cookies are set by, among others, Google and Facebook.

You can influence cookies as described in section 6 below.

6. What rights do you have?

We implement the rights described below within the limits allowed and required by law:

  • Right of access: You have the right to receive confirmation as to whether your personal data is being processed or not. If your personal data is being processed, you have the right to access the personal data, provided that the provision of the data does not adversely affect the rights and freedoms of others.
  • Right to rectification and deletion of data: Upon your request, we will rectify or delete incorrect, incomplete, or unnecessary personal data for the purpose of processing. Data will not be deleted, if it is necessary, for example, to prepare, present, or defend a legal claim.
  • Right to data portability: You can also request to receive the personal data you have provided, which we process automatically based on consent or contract, in a machine-readable format for yourself or a third party.
  • Right to object to direct marketing and related profiling: You can object to the disclosure and processing of your data for direct marketing purposes at any time.
  • Right to withdraw consent: You can withdraw your consent at any time.
  • Right to object and restrict processing: You can object to processing based on legitimate interest on grounds relating to your personal situation. For example, in such a situation, processing is restricted for the time it takes to evaluate the grounds for objecting to the processing. Processing can also be restricted, for example, when you dispute the accuracy of the personal data, in which case processing is restricted for the time it takes to verify the accuracy of the data. If there is a significantly important and justified reason for processing that overrides your rights or freedoms, or if the processing is necessary to prepare, present, or defend a legal claim, we will contact you to continue processing the data.
  • Right to lodge a complaint: You can lodge a complaint with the supervisory authority if your personal data has been processed in violation of this privacy statement and the applicable legislation. You can find the contact details of the Finnish supervisory authority, the Data Protection Ombudsman www.tietosuoja.fi

To exercise the rights described above, we ask you to contact the address provided in section 1. You can object to direct marketing or withdraw your consent by following the link at the end of each message. We ask you to verify your identity to ensure that the data is not provided to anyone other than the data subject themselves.

You can influence cookies in the following ways:

  • Website cookie consent: We ask for your consent to set cookies and use the data collected with them for certain purposes when you visit our website for the first time. You can give consent, refuse to give consent, or withdraw your consent by selecting the “Cookie Settings” link, which is typically found at the bottom of the website.
  • Deleting cookies: You can delete or clear cookies from your browser settings, which will reset the profile associated with the previous identifier.
  • Blocking cookies: You can block cookies from your browser settings. Blocking cookies may affect the functionality of our services or prevent the use of our services, such as login or shopping cart functionality.
  • Blocking the use of Google Analytics: You can block the use of site data in Google Analytics by installing the browser add-on that blocks the use of Google Analytics here. This add-on prevents the Google Analytics JavaScript running on websites (ga.js, analytics.js, and dc.js) from sharing site visit information with Google Analytics.

7. Where is the data transferred and disclosed?

We use subcontractors for data processing and ensure through contractual arrangements that the data is processed in accordance with the applicable legislation. If we transfer data outside the EU or EEA, we ensure an adequate level of protection for personal data, among other things, by agreeing on the confidentiality and processing of personal data in accordance with the requirements of the legislation, such as by using the EU Standard Contractual Clauses.

We do not disclose data to third parties for their own, independent purposes, except in the cases mentioned below:

  • Authorities: We may disclose personal data in the manner required by the competent authorities, based on the applicable legislation.
  • Transmeri Group: We may process and disclose personal data within the Transmeri Group.
  • Marketing and market, opinion, and other research: We may disclose your data to selected partners for marketing and research purposes, unless you have objected to this.
  • Partners: We may disclose the contact details of our corporate customers’ representatives to our partners and principals for their justified purposes.
  • Business arrangements: If we sell, merge, or otherwise reorganize our business, personal data may be disclosed to buyers and their advisors.
  • Collection and legal claims: We may disclose your data to selected partners to collect our receivables and to present and defend legal claims.
  • Consent: With your consent, we may disclose your personal data to our partners.

To the extent that we maintain a page on Facebook or another similar social media service or use their functionalities, such as the like button on our website, we may be joint controllers with the social media service provider in question. For example, on Facebook and Instagram, we collect statistical information about likes and visits to our pages, the visibility of our posts, and the demographic profiles of the people reached by our posts. In addition, we see the public information of people who like or comment on our pages, such as their name and profile picture, as well as other information according to the user’s privacy settings. You can find more information about the processing of personal data on the social media service in question, for Facebook and Instagram here.

8. How is the data protected?

We use appropriate technical and organizational security measures to protect personal data against unauthorized processing. Such measures include, among others, the use of firewalls and encryption technologies, appropriate access control, limited access rights, instructions for personnel involved in the processing of personal data, and careful selection of subcontractors.

9. Can changes be made to this privacy statement?

We continuously develop our services and may change this privacy statement. Changes may also be based on changes in legislation or regulatory guidance. We recommend that you regularly review the content of the privacy statement on our website.

This privacy statement was last updated on October 7, 2021 and translated into English on December 2024.